SHORTCOMINGS IN THE COMPLAINT REGISTRATION FOR SPEED POSTS M K Gupta Citizens generally send RTI applications by post and in case the delivery particulars of posts are not traceable on the India Post website, wants to register complaint about the delayed or non-delivery of post. 2. On India Post website, there is a complaint registration form under heading feed back. I want to know if any of us has ever been successful in the registration of his complaint using the form as for over last six months, I have not been successful in that therefore this form seems to me an eye-wash and sham by the postal department. 3. On 2.2.2011, delivery particulars of one speed post sent by me on 2.2.11 and four speed posts sent on 7.2.11 are not available on the India Post website (speed post tracking). All these speed posts were sent from Dwarka, Sector 6 post office having PIN Code No. 110075. Their details are as under: No. | To | Booked on/ Delivered on | Booking No. | 1. | Rahul Gupta, Muniraka Vihar, New Delhi-110067 | 2.2.2011/ Data not available by 10th Feb. | ED250192401IN Data not available till 10th. | 2. | Gita Ram, CPIO New Delhi-110001 | 7.2.11/ Data not available on 10th. | ED250104949IN | 3. | Ms. Noori Naqvi, DG(AIR), New Delhi-110001. | 7.2.11/ Data not available on 10th | ED250104966IN | 4. | G Mohanti, DG (N), New Delhi-110001 | 7.2.11/ Data not available on 10th | ED250104935IN | 5. | SHO, Par. St. New Delhi-110001 | 7.2.11/ Data not available on 10th | ED250104952IN | 4. When I tried to register a complaint for the aforesaid speed posts using complaint registration form, I could not submit the complaint to the postal department as I kept receiving one message after the other telling me about the shortcoming in the details being sought to be submitted by me. 5. I request you to try to register a complaint about any of the mail (may be aforesaid mail) and inform me about the result. If you also fail in your attempt, I shall file an RTI to postal department asking about the number of complaints received by it through this complaint registration form during a particular period. This will make the system effective for the public. If any enlightened member can suggest any other remedy too, I shall be grateful for the same and all the members of this blog will stand benefitted. 6. This is for the benefit for all of us – public as well are RTI applicants. |
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.